Frequently Asked Questions
Where are we located?
7440 Oak Ridge Hwy
Knoxville, TN 37931
What are the office hours?
Monday–Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
What are the access hours?
Daily: 6 AM - 10 PM
Am I required to store long-term?
We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.
How do I pay my storage bill?
You can pay your storage bill online using a debit or credit card. Additionally, you can discuss autopay options with your facility manager.
What documentation do I need to rent a unit?
A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.
What items am I not allowed to store?
You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, or combustible items or liquids.
What does drive-up access mean?
Drive-up access means you can park your vehicle directly in front of your storage unit for easy loading and unloading.